-Am I able to cancel my order? Our Systems are designed to get your orders on the way as quickly as possible. Please review your order carefully before checking out, we are unable to make changes or cancel your order once it has been placed. -How quickly will my order be processed? Processing of order will take 1-2 business days. Tracking information will be emailed once shipment has been mailed.

* We offer free shipping for orders $75+ * We cannot guarantee delivery time of our shipping company. These are guidelines and not guaranteed. Late deliveries are not the responsibility of our company, we encourage you to contact delivery company for updates. * We are not responsible for lost parcels. A case must be opened by the shipping company.

* Returns within 30 days from the date the order was dispatched will be accepted. Please note we do not refund original or return shipping and handling fees. You will be responsible for any return shipping expenses. * Requesting a return: In order to process your return please visit our contact page to submit your return request or email directly to support@cartajay.com and a customer service member will contact you with a return authorization which is needed to process your return. * All items must be returned in new, unworn, unwashed, undamaged, and unaltered condition. * After receipt of items and verified item is in good condition as stated in our policy, refund will be processed withing 1-2 business days. Once refund has been processed, you will receive a refund notification. Refund time depends on your method and bank. * All refunds are applied to the original form of payment.